Contact

We’re here to help.

Questions about a stuck payment, the app, or a security report. We read every message.

Email us atcare@takeb.ioWe usually reply within 1–2 business days.
Write an email
Never send your recovery phrase or private key, not even to us. We will never ask for it, and we can’t move or recover your bitcoin.

Help with a payment

Include the transaction ID and what the app showed. A screenshot is fine if it doesn’t show your key.

Security reports

Use the subject “Security report”. See our responsible disclosure notes.

Bugs and ideas

Open an issue on GitHub so others can follow along.

Get Takeback on iPhone

Takeback is on the App Store for iPhone. Download it, or build it yourself from the source.